BizCentric Help Desk
Your Support Team Deserves an Upgrade
Elevate your customer support with seamless ticket management, automated processes, SLA tracking, detailed reporting, and more all in one platform. Revolutionize your business with BizCentric Helpdesk
Trust our software for their employee experience
Bizcentric Helpdesk FEATURES
Drive retention by continually measuring and improving employee experience.
SLA
Tailored SLAs for Elevated support experience.
Enhance customer experience by customizing your Service Level Agreements (SLAs) to align with established expectations. Monitor successful completion and identify areas for improvement in your support system.Â
Knowledge baseÂ
Easy self-help solutions for customers.
Precise help articles and FAQs, effectively reduce ticket load. This strategy not only expands your knowledge base but also empowers your customers to find solutions independently, eliminating the need to wait for an agent.Â
Schedule maintenance visitÂ
All updates on maintenance covered.
Never miss a maintenance visit with our Maintenance Schedule feature. Easily track assigned employees, work completion, and collect customer feedback—all with a simple click.Â
